Online brand protection
When you find products or listings that appear to misuse your brand, it helps to have a clear place to start. Global AMP offers brand protection support to help brands identify and address suspected counterfeits and infringement across their online and marketplace presence.
Start with the concern and the evidence
Tell us what you have found, where it appears and why it concerns your brand. Links, screenshots and your own product or brand information help establish the context. We can review the issue with you and agree what needs further attention before defining the work.
A practical scope for your brand
The support starts with identifying the affected products, listings or brand material and discussing the available next steps. The right approach depends on the information available and the relevant platform's processes. We agree the responsibilities, information needed and follow-up work around the particular concern, rather than promising a fixed result.
Consider protection alongside marketplace management
Brand protection can be discussed as a distinct service or alongside Amazon and eBay account management. Looking at the wider marketplace presence helps give the issue context, including how your own products and brand are presented. Any ongoing review or account work is scoped with you so the responsibilities are clear.
Your questions.
What should I send when raising a concern?
Start with links to the relevant listings or websites, screenshots where useful, and a short explanation of the concern. Include information that helps identify the genuine brand or product so we can understand what needs reviewing.
Can you guarantee that a listing will be removed?
No. A platform's response depends on the circumstances, the information provided and its own review process. We can discuss the support available for the issue and agree a suitable next step.
Do we need an account management project as well?
No. You can contact us about a specific brand protection concern. If it relates to wider marketplace work, we can discuss that separately.
Tell us what’s
on your mind.
Send a brief outline of the brand protection issue and where it appears. We can review the starting point and discuss how to help.
Discuss your project contact@global-amp.com